Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how information about You is collected, used and disclosed and provides other important privacy information, describes when and how we may change this policy and tells you how to contact us with any questions or comments. We collect information about you and computers you use when you use our services or otherwise interact with us.

Refund Policy

We have devised an effective refund policy because we take quality and customer satisfaction seriously. However, please be mindful of the fact that, in some cases, the refund will not be eligible. The following refund policy will guide you through all the essential details.

Quality Of Work

• Quality is our key, and we take strict measures to enforce that and gain customer satisfaction. Except urgent order, if your orders lack quality as committed by us, please send us UNLIMITED REVISIONS and we will try our best to resolve those issues.
• Revisions are subject to the terms identified in the “Approval/Revision of Orders” section.

Cancellation Of Order

After you place an order, you are eligible to maybe cancel it by updating the support team quickly, and 90% of the amount will be refunded, the remaining 10% will cover some operational cost. However, refund is not applicable if the following conditions apply:

• If the order is placed and an expert writer has been assigned.
• If the writer has completed the work before your cancellation request.
• If no writer is assigned within half time of you placing an order and the delivery date, you maybe are eligible to receive the refund upto 50%

Please note that if the writer has finished your work and you still would like to cancel your order, you can only request the refund, and in such a case, the dispute manager will decide the case.

Lateness

• For a slight delay in urgent orders of 24 hours deadline, refund is not applicable. However, the dispute manager may issue a refund of up to 7%.
• If lateness occurs because of the pending files, query, or clarification on your side, refund is not applicable. Therefore, we highly recommend that you provide all required materials and instructions, so that your order is delivered to you timely.

Amendment Policy

Our amendment policy offers customers the flexibility to request unlimited changes to their orders. You can reach out to us with your amendment requests, and we'll gladly accommodate them. To qualify for a complimentary amendment, customers need to submit their revision requests within 20 days of receiving their order. However, for larger orders, this timeframe extends to 45 days. If your amendment request falls within these guidelines, we will make the necessary adjustments to your order to meet your initial requirements without any additional cost. After the specified timeline has passed, we will assume that you are satisfied. We prioritize amendment requests based on the order's urgency, ensuring a standard minimum turnaround time of 24 hours.

• For orders with a deadline of up to 24 hours, the amendment turnaround time is 24 hours.
• Please note that if you terminate your deal with us and subsequently discover a better price from our competitors or another writing company, you won't be eligible for a refund.
• Refunds will not be processed for orders with deadlines of 48 hours or less. For orders with deadlines between 24 and 48 hours, the amendment turnaround time is 48 hours.
• Partial refunds will only be granted to students who provide valid proof. For orders with deadlines of 48 hours or more, the amendment turnaround time is 72 hours.

Approval/Revision Of Order

• If the order has been once approved, refund will no longer be applicable.
• If you deviate from the instructions in revision, such revision will require additional compensation, and hence no refund or cancellation will be effective in such cases.
• Please approve or send revision to your orders prior to 14 days of the time frame from the time of order delivery. After that, the order will be applicable. You may still send the revision request to us by contacting our support representatives.
• For large orders equivalent to 30+ pages, the revision may be entertained after 14 days.

For urgent orders with less than 24 hours for small projects and less than 48 hours for long projects, no refund is applicable. We would like to request you that please be considerate of the time restraints in creative work.